Dear Valued Customer,To ensure the security of your shopping experience and personal information, OUTDOOR MAN kindly reminds you to stay vigilant against fraud. We will never request sensitive information or instruct you to perform suspicious operations. Please carefully review the following anti-fraud guidelines.
Our Commitment
- OUTDOOR MAN will never request your bank account information or credit card details via SMS, phone calls, email, or any other communication channels.
- We will not ask you to visit a bank in person or operate an ATM for any reason.
- If you receive such requests, please remain cautious and immediately contact us or call the 165 Anti-Fraud Hotline to verify.
Common Fraud Tactics
1. Impersonation of Store or Institutions:
Fraudsters may claim issues like “duplicate orders” or “incorrect installment setup” to trick you into operating online banking or an ATM.
• Advice: Contact your bank directly and do not trust unsolicited calls or messages.
2. Suspicious Calls or Messages:Includes calls starting with “+”, “+2”, “+886”, or SMS/LINE messages containing suspicious links or friend requests.
• Advice: Avoid answering unknown calls and do not click on unverified links to protect your personal information.
3. Caller ID Spoofing:Fraudsters may forge numbers to impersonate reputable companies, banks, or law enforcement agencies.
• Advice: For any call requesting account details or operations, refuse immediately and hang up.
Information Security Tips
- Regularly update your passwords and use strong combinations (e.g., uppercase and lowercase letters with numbers).
- Avoid entering your account credentials on public computers or unsecured networks.
- Do not reuse passwords across different platforms to reduce the risk of unauthorized access.
What to Do If You Suspect Fraud
If you receive any suspicious messages or calls, take the following steps immediately:
1. Do not click on links, provide information, or perform any account operations.
2. Contact OUTDOOR MAN’s customer support team to verify the authenticity of the communication.
